Investor Charter
Falconphase Research Pvt. Ltd.
(as applicable to Falconphase Research Pvt. Ltd., SEBI Registered Research Analyst – INH000022020)
1. Vision and Mission Statements for Investors
Vision:
Invest with knowledge & safety.
Mission:
Every investor should be able to invest based on reliable research, understand associated risks, monitor their investments effectively, and achieve long-term financial well-being.
2. Details of Business Transacted by the Research Analyst with Respect to Investors
- Provide independent, unbiased, and data-driven research analysis and recommendations.
- Disclose any potential or actual conflicts of interest transparently.
- Maintain confidentiality of client data at all times.
- Enter into agreements (if applicable) detailing services, fees, charges, terms and conditions.
- Ensure research is based on thorough analysis—supported by data and documentation.
- Display clearly on the company website: name, SEBI registration number, validity, complete addresses, contact details, and SEBI regional office location.
- Employ only SEBI-qualified and certified analysts.
- Communicate exclusively via official company channels (email, phone).
- Keep records of all client and prospective client interactions, particularly those involving advice or research discussions.
3. Details of Services Provided to Investors (No Indicative Timelines)
- Onboarding of clients (if applicable).
- Sharing of research reports, analysis, and updates via official communication.
- Disclosure to Clients:
- Full transparency on business model, affiliations, and compensation structure.
- No access to client’s personal accounts or holdings.
- Clear disclosure of conflicts of interest (if any) in research reports.
- Research advice is based on comprehensive diligence and publicly available information.
4. Grievance Redressal Mechanism and How to Access It
- For any grievance or complaint, investors should first contact Falconphase Research Pvt. Ltd.:
Grievance Redressal Officer:
Falconphase Research Pvt. Ltd.
SEBI Registered Research Analyst – INH000022020
Plot No. 15A, Electronics Complex, Pardeshipura, Vijay Nagar, Indore, Madhya Pradesh – 452010
Phone: +91-9755735326
Email: Sonu.kushwah7879@yahoo.com
- The company endeavors to resolve complaints within 30 days.
- If unresolved, investors may escalate the issue via SEBI’s SCORES portal (scores.sebi.gov.in).
- For physical submissions, complaints can be addressed to:
Office of Investor Assistance and Education
Securities and Exchange Board of India
SEBI Bhavan, Plot No. C4-A, G Block
Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051
5. Expectations from Investors (Responsibilities)
✅ Do’s
- Engage only with SEBI-registered Research Analysts (check Reg. No: INH000022020 on SEBI website).
- Pay research/advisory fees only via official banking channels and retain proof of payment.
- Ensure you receive and understand written agreements and disclosures before acting on research.
- Ask relevant questions to clarify risks, assumptions, methodology used in recommendations.
- Evaluate the risk–return profile and suitability of suggested investments.
- Maintain records of all interactions and documentation.
- Use SEBI/SCORES if grievances remain unresolved.
- Report any Research Analyst promising assured or guaranteed returns.
❌ Don’ts
- Avoid unauthorized stock tips, unsolicited messages or calls under the guise of advice.
- Never transfer funds or share trading credentials with the analyst.
- Do not rely solely on verbal or pressure-based communication.
- Steer clear of phishing, aggressive promotional tactics, or unrealistic return promises.
